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Why am I seeing "No playable sources found?"

If you are receiving the following error in the player window: "Error loading player: No playable sources found". The most common reason is that the Adobe Flash Player in your browser is not enabled.

Error loading player: No playable sources found

Be sure you have the most updated version of the Adobe Flash Player: https://get.adobe.com/flashplayer/

If you have the most updated version of Flash, you may need to enable the Flash player in your browser.

Please reference Adobe's help articles on enabling the Flash Player for specific browsers: