Article Found In:

Flash video playback error in Safari v10

The security model for Flash Player in Safari version 10 has been changed requiring users to explicitly enable the extension and adjust the default settings before use. Below are the steps to change the settings required to enable Flash support.

Flash error message

To download the newest version of Flash Player, please visit https://get.adobe.com/flashplayer/.


Within Safari, open Preferences and navigate to the Security tab. Click the Plug-in Settings button.

Safari Security settings


Click the check box for Adobe Flash and change the When visiting other websites setting to Yes.

Safari Flash plugin settings


Exit Preferences and navigate to the Secured Media Library (http://go.osu.edu/SecuredMediaLibrary) and click a play link for a video. You should receive a Click to use Flash dialog in the web page's player. Click Click to use Flash.

Safari Flash allow dialog


Safari will present you with a confirmation dialog box. Click Trust.

Safari Trust dialog box


Your video should now play properly for any videos in the Secured Media Library.

Working Flash video in Safari


You can repeat these steps, navigating to the web site of your choice, if you experience this problem with any other site utilizing Flash similarly.

Status: