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Why can't I upload a profile picture?

If you are trying to upload or change your profile picture in CarmenCanvas but nothing is happening, you may have reached your 50 MB file storage limit.

To view files and see how much of your storage you've used, see the Canvas article How do I view my user files as a student?

We recommend downloading and backing up your files to BuckeyeBox or another storage tool, then deleting some of your files to free up space.

See the article CarmenCanvas File Quotas for more information on file storage limits.