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Canvas Teacher app Roll Call Error

Update 10/19/18: Canvas has resolved this issue. Users should delete and reinstall the Canvas Teacher mobile app for the Roll Call attendance function to work properly.

Issue: Instructors using the Roll Call attendance function within the Canvas Teacher mobile app are receiving the following error: "Attendance error: error parsing the Roll Call response. Expected int, received NSTaggedPointerString for key student_id".

This issue has been reported to the vendor and we apologize for the inconvenience.

Work-around: We recommend using the Roll Call attendance function in an internet browser such as Chrome or Firefox instead of using the Canvas Teacher mobile app.

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