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Why can't I log in on Mediasite Desktop Recorder software

We're currently using Shibboleth authentication for Mediasite, that means you must open Mediasite desktop recorder from the web portal in order to upload your recording as an authenticated user.

If you have a recording 'stuck' on your desktop software getting logged requires you to do the following:

  1. Close down the desktop recorder software.

  2. Log in at

  3. Using the Creating a Presentation section in the Resource Center, choose the most appropriate article and follow instructions to upload your presentation.

Affected Items: